Your safety is of paramount importance to us
The past months and the experience of last summer are proof that a holiday without worries is possible even in times of COVID-19 – thanks to extensive safety and hygiene measures, which are taken in order to ensure you a safe holiday
CLEANLINESS AND SANITIZATION Our level of cleanliness has always been very high: however, we have implemented the frequency of cleaning of the common areas and the level of cleanliness, adding specific products for disinfection and daily sanitization. You will also find columns of disinfectant gel at every access, and in the common areas.
ROOMS AND APARTMENTS: Your room by the sea! Our spacious rooms are cleaned and disinfected with certified detergents - according to protocol - before your arrival; during your stay you can choose if you want the daily cleaning service or not.
- OUR STAFF
Our employees are our most valuable asset. We therefore protect them in the best possible way, regularly checking that they are in the best of health. They have been extensively trained in all areas related to COVID-19. During work they wear mouth-and-nose protection.
The quality and taste of our dishes are still a certainty, of course! We will reorganize the restaurant service to adapt it to the requirements of the up-to-date protocols. The restaurant will be widened to the Front Sea View terrace!
- POOLS AND WELLNESS AREA
We follow the WHO guidelines and current protocols, whereby all surfaces and sun beds are sanitized regularly, and the chlorine level is kept constantly high. Our swimming pool allows access for several people, ensuring safety distances.
WEELNESS AREA: - the panoramic swimming pool of the wellness center, for adults only, is at your disposal: we follow the measures and guidelines recommended by the WHO.
- Elena, our Spa-therapist, is at your disposal for massages and beauty treatments, always in compliance with all necessary and prescribed safety measures.
- Sauna and whirlpool are open; The maximum number of people using them is limited.
- Our Fitness Corner is regularly cleaned with special disinfectants for the equipment
- ON THE BEACH
the sun umbrella will be assigned to you upon arrival, it will be reserved for you and your family for your stay, for your exclusive use; on the beach the sunbeds are sanitized regularly by the staff; the safety distance from one umbrella to another is respected.
- BIKE RENTAL
free bicycle rental, with sanitization after each use, is still available. We are ready to let you discover new exciting cycle routes!
- CANCELLATION POLICY
We appreciate that there is still a degree of uncertainty, therefore we are committed to ensuring our customers experience greater flexibility during these challenging times:
hotel reservation can be changed or cancelled at no charge up to 3/7 days before the scheduled arrival date
We would like to inform you that, if there will be a new Lockdown, and/or at the time of travel the local authorities do not allow you to reach the holiday location, the reservation can be cancelled free of charge at any time.
Our measures are constantly revised and adapted according to the laws